Key Responsibilities
Business Growth:
- Identify and target new opportunities with Support at Home and CHSP providers, and NDIS service providers across Australia.
- Develop and manage a strong pipeline through strategic outreach, industry networking, referrals, and sector engagement.
- Build relationships with CEOs, General Managers, Heads of Operations, Care Managers, and Compliance Leads.
Full Sales Cycle Ownership:
- Lead the entire sales process: prospecting, qualification, discovery, solution mapping, tailored demonstrations, proposal development, and contract negotiation.
- Deliver compelling product demonstrations that clearly articulate impact on:
- Aged Care Quality Standards compliance
- Care management and reporting
- Workforce scheduling and mobile care delivery
- Financial sustainability under Support at Home reforms
- Navigate complex, multi-stakeholder decision-making environments.
Market Engagement & Sector Expertise:
Represent OneTouch Health at key industry events such as:
- Ageing Australia events
- NDS (National Disability Services) forums
- State-based aged care conferences
- Stay informed on:
- Aged Care Reform roadmap
- AN-ACC implications
- Support at Home program changes
- NDIS compliance requirements
- Government funding and reporting frameworks
Cross-Functional Collaboration:
- Partner closely with Customer Success to ensure seamless onboarding and long-term client retention.
- Provide market feedback to Product and Leadership teams regarding sector trends, reform impacts, and evolving compliance needs.
- Contribute to go-to-market strategy within the Australian aged care landscape.
Skills & Experience:
Proven success in B2B SaaS sales, ideally within:
- Aged Care
- Home Care
- Community Care
- NDIS
- Healthcare or compliance-driven industries
- Strong understanding of:
- Support at Home requirements
- CHSP
- Strengthened Aged Care Quality Standards